cawley05
TRUST RATING
Member since 10/07/2013
Reviews 3
Average Rating
Helpful Votes 0

Kelly's Body Shop

Posted on: 11/20/2013

Great Value & Quick Turnaround

I'm sold on Kelly's Auto Care. I shopped around Atlanta for a place to have a pretty large dent & scratches fixed on the tailgate of my 4Runner. I pulled into Kelly's when randomly driving by and it was the first place I got an estimate from. After checking a few other shops around town, I realized Kelly's is the real deal. Their quote listed half the time and a rate of about $42/hr for the job that all the other car shops priced the work at $60/hr. Total cost was $497 when I was quoted $875 and up from all the others. I'm impressed with the price. Also, I dropped my 4Runner off on Monday and was told it would take about 3 days to complete the work. I asked that they try to have the work completed by around noon on Thursday so I could grab it during my lunch break. They called Wednesday morning to let me know the work was completed and I could pick up my 4Runner. Not only did the work they did look great (flawless!) but my 4Runner had been cleaned inside and out :) I definitely recommend this place to anyone looking for a reliable car shop. Such a great value! Thanks again!

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SCAM!!! HORRIBLE SERVICE

I called to redeem a Couples Massage Groupon at the Reiki Institute immediately after purchasing it in May. First, the company never answered a call. Then it took days for them to return my call. When they finally returned did, they told me that they did not have availability to accept my Groupon on a Saturday until the end of September (4 months later!!!). I booked the first available Saturday morning appointment for 9/28. I had read reviews warning of a scam where they book appts & then call the day before to cancel for some bogus reason, but I hoped my experience would be different - It wasn't. I was called after business hours at 7 pm on Friday, 9/27 by their office informing me that they no longer accepted Groupons. Not only did they call me on a Friday night less than 24 hours in advance of my scheduled appt, but the woman on the phone was unapologetic & rude, and tried to get me to pay for the massage on my credit card. I have never had a worse experience with such poor service all around. The staff was horrible. I would NEVER recommend this company to anyone. The Groupon I purchased specifically reads: "The amount paid for this voucher ($45.00) with Atlanta Institute for Reiki & Energy Medicine NEVER EXPIRES. The promotional value expires October 30, 2013." ...Also, This Business is NOT BBB Accredited.

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SCAM + HORRIBLE SERVICE!!!!

I called to redeem a Couples Massage Groupon at the Reiki Institute immediately after purchasing it in May. First, the company never answered a call. Then it took days for them to return my call. When they finally returned did, they told me that they did not have availability to accept my Groupon on a Saturday until the end of September (4 months later!!!). I booked the first available Saturday morning appointment for 9/28. I had read reviews warning of a scam where they book appts & then call the day before to cancel for some bogus reason, but I hoped my experience would be different - It wasn’t. I was called after business hours at 7 pm on Friday, 9/27 by their office informing me that they no longer accepted Groupons. Not only did they call me on a Friday night less than 24 hours in advance of my scheduled appt, but the woman on the phone was unapologetic & rude, and tried to get me to pay for the massage on my credit card. I have never had a worse experience with such poor service all around. The staff was horrible. I would NEVER recommend this company to anyone. The Groupon I purchased specifically read: "The amount paid for this voucher ($45.00) with Atlanta Institute for Reiki & Energy Medicine NEVER EXPIRES. The promotional value expires October 30, 2013." This Business is NOT BBB Accredited.

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