JTanner3
TRUST RATING
Member since 11/09/2013
Reviews 2
Average Rating
Helpful Votes 0

Trinity Plumbing, LLC

Posted on: 11/18/2013

My New Plumbers

Great company! They showed up early, quickly diagnosed the issues*, made the repairs, cleaned up after themselves and were a pleasure to deal with. They are my new plumbers and I can't recommend them enough. *We had two spots show up in our ceiling under the bathrooms. One issue was a wax ring on the toilet and the other was putty around a shower drain.

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Superior Plumbing Services

Posted on: 11/9/2013

0 Stars

0 stars. I schedule an appointment 4 days in advance for Saturday between 10:00 and 12:00. I'm at home waiting for them but I don't answer my cell phone so they send the plumber on to another job. Beyond upset. So, if you like supporting a company where they feel their time is more valuable than yours use Superior Plumbing. Edit 11/12/13 Ok, now Superior Plumbing is just flat out lying. Iím sure they record all their calls so if they play everything back they will see theyíre wrong. How could I hear it ringing and choose not to answer it when my phone was on vibrate which is why I missed the calls. More importantly they would see that I talked to them at 8:15 that morning confirming my appointment between 10:00-12:00. No one told me I had to answer the phone right before the appointment. You can try and spin it any way you choose but your actions demonstrate that you feel your time is more valuable than mine by not showing up at the scheduled time. So what if you show up and Iím not there, Iím only 3 miles away from your office. You miss out on maybe one hour of billable time? At least then you as a business did what you said you were going to do.

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