Staff is friendly, nice amenities, maintenance gets the job done quick, customer service is great. I haven't had a problem. I do get a lot of house centipedes along with other bugs. I did have one occasion where someone from another unit physically stole my cable from the cable box on the side of the building. Comcast told me they switched my cable with theirs and so comcast blocked it. Keep in mind, this is a college town and there are some issues that happen around here including a break in.