I woke up and it was 47 degrees in my house. After calling several other companies with no response, or being told it would be a few days before they could come out, I happened upon A&K. They answered the phone and I was speaking to a real person. Check! They could get someone out within a couple of hours. Check! Their service call fee was reasonable. Check! I also lucked out even further... the service tech, Kenneth White was wonderful!! I needed an advance call in order to leave work and meet him at my home. He called, as promised, and was there in a timely manner. It was 30 degrees out and rainy - less than ideal conditions, yet he went into the crawl space, figured out the problem, and got my heat working again. He was not only friendly and knowledgeable, but honest. It turns out a valve had been shut off, so it only required the twist of a wrench, and subsequently only the basic service call fee was charged. I would have paid almost anything for warmth. I’m glad I had such an honest tech! I will definitely call A&K again for my heat/air needs, and I will ask for Kenneth.