I had a complete heat/AC system installed in my home. The person who came to do the quote was very knowledgeable and professional. He answered all of my questions and gave me a written quote the same day. I had to wait a few days for the installation, but when they came out they did the whole thing in less than a day.
The price was competitive and I got a good deal on financing.
I did have a malfunctioning pump, which switched my heat off on Christmas eve. I was able to get my unit working again, but there was a technician willing to come to my home Christmas morning to take care of this warranty issue. I am glad he didn't have to come out, but he did show up bright and early the next morning and took care of the warranty issue at no cost.
I am very happy with the product and level of service I received from this business, and I will definitely call them when it is time to replace the other units in my house.