camdavem
TRUST RATING
Member since 1/02/2014
Reviews 2
Average Rating
Helpful Votes 0

Cool Air Mechanical

Posted on: 1/8/2014

Great Service and Experience

I had a situation with my existing unit. So I called to get a quote. The entire experience was pleasant - from the time a consultant came in to evaluate the unit through the installation. The turnaround for the replacement of the unit was approximately 24 hours - that was during the Polar Vortex of 2014. I am glad I chose Cool Air. Jorge and Kenny were on-time, courteous, and very thorough.

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Need a wake-up call

This go-around, my second year of relationship with Reliable, I have been disappointed. The attitude has been more customer-unfriendly. Some of the techs have called to check off the list than perform work. Very unthorough/shoddy work

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