Top-notch Company and Solution
Our experience with Pinnacle Window & Siding Co. was outstanding from our initial phone call to completion of the window installation. Pinnacle replaced 23 windows in our home, and we will without a doubt use them to replace the remaining windows when the time is right. Unlike other window company representatives that we met with, Dennis Williams listened to our needs, fully explained the many options available to us (in window types, installation and payment) and helped us sort through those options . . . at all times responsive, respectful and professional. After making our window selection, both Dennis and Nancy quickly handled finalizing the quote, ordering the product, and scheduling installation . . . all in the promised timeframes. Installation was completed by Robert Cole and his associate, Kevin. Robert and Kevin were genuinely polite and respectful as they completed the installation with obvious knowledge and experience, attention to detail, and ownership and pride in a job well done. They professionally handled some needed trim renovations overnight so that the project would be completed on time. The windows look great and we can already feel a noticeable difference in room temperature/comfort. A great experience from beginning to end. I highly recommend Pinnacle to anyone considering window replacement.