SmartChoices
TRUST RATING
Member since 2/12/2014
Reviews 2
Average Rating
Helpful Votes 1

Honest, Professional and Polite

Houston McBroom has been our HVAC service provider for 7 years. We've had him come out twice a year for scheduled maintenance, plus the occasional appointment if something isn't working properly. Without exception, we've been pleased with every service. He is extremely professional, polite and honest. Houston explains everything, and if possible gives a couple of options as a solution. Both of our heating and air systems (upstairs and downstairs) are original to the house built in 1995, so they're 19 years old. We're now having issues with coolant leaks and the fix-it cost is a huge percentage of what a replacement unit will cost. Houston has given us estimates on several different options to replace the HVAC systems, complete with model numbers, as well as his experience with the different models. I haven't contacted any other providers to compare prices because I trust that Houston is not only giving us a very fair price on the parts, but also know that he'll install everything properly and stand behind his work. Over the years, I've recommended Houston McBroom to several friends and neighbors. Now they're loyal clients, too. McBroom Heating and Air isn't a huge company with lots of sub-contractors. When you make an appointment, you talk to Heather, his sweet wife, and Houston is the one who will show up to help you. They're not the biggest; just the best.

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A Yellow Ribbon Tree Experts

Posted on: 2/12/2014

The Best Tree Removal Company You'll Find

This the second time we've hired Gary Robertson and his team, since we were impressed with the work they did 2 yrs ago. As before, Gary returned my call within two hours and made an appt. to give an estimate. He arrived on-time, walked with us around the property, took notes, and gave a detailed written estimate on the spot. On the day of our job, the entire crew showed up promptly at 7:30. Before they started, Gary, his foreman, and I walked our property, and Gary marked every tree to take out or trim. It's amazing how fast and professionally this team takes down trees. Pretty cool to watch if you've never seen big trees cut down before. They stopped at noon for a thirty minute lunch, and then got right back to work. Trees were cut down, run through the chipper, stumps ground, everything cleaned up and the crew gone before 3:00. A flawless job! We live in a subdivision, and have a fenced-in backyard, so the guys were very careful with not only our property, but those of our neighbors, as well. As homeowners, it's important to us that Yellow Ribbon is Licensed and Insured, Workers' Compensation and Liability. FYI: The first time we hired them, we got 3 estimates from comparable companies. Yellow Ribbon was the middle estimate, but they were the best insured and Gary the most knowledgeable owner since he's also a certified Arborist. This time, we only called Gary. There may be cheaper tree removal companies out there, but I doubt you'll find a better one.

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