Helped us purchase from a difficult seller
We worked with Mark and Vann during the year that we searched for a home to buy. As we submitted offers on multiple properties, they happily generated one pre-approval letter after another. When we finally found a property to buy Vann started the loan process. When we decided to apply for a renovation loan with another mortgage broker, they backed off. When we came crawling back to them a week later because the reno loan fell through he continued our original loan without missing a beat. And in spite of a difficult seller, we closed within a week of our original closing date. Mark personally attended our closing to explain the paperwork and help keep seller shenanigans to a minimum.
I can't say enough good things about Mark and Vann at Shelter Mortgage. They provide an awesome service by local people.