daveamp
TRUST RATING
Member since 3/20/2014
Reviews 1
Average Rating
Helpful Votes 0

Grant Park Dental Group, P.C.

Posted on: 3/21/2014

Awful business. Low-end people; low-end ethics.

I was extremely disappointed with Grant Park Dental. Before my first visit, I called & asked if there would be any extra charge for a cleaning, (Previously, I had NEVER been charged extra at any other dentist) They kept me waiting a rather long time, which was surprising, given that I was a brand new patient. The first thing they did was take X-rays, which struck me as odd, given I just needed to know about a cleaning. I've since been told by two different dentists that X-rays are NOT necessary to assess the extent of a cleaning. Eventually they returned and informed me that it would be $98 ABOVE my insurance to get a simple cleaning. $98.00!! I cannot afford to pay that much money right now. So I was forced to leave. The staff was VERY rude to me when I left. I get the notice from my insurance that GP Dental has billed them $156, which they paid. Then I get a bill from GP Dental saying I owed them an additional $25 copay for the cleaning I never got! The NERVE. I went to talk to them about the charge, and they were nothing but rude to me. Unsympathetic, stubborn, and aggressive. I felt like I was at the DMV. Do yourself a favor and steer clear of this business. Since my horrible experience, I've heard many other bad stories from neighbors about Grant Park Dental. They are both irresponsible and unprofessional.

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