I was given one of the cards with instructions on how to fill out this review if I was satisfied, and i'm finally getting around to it. I called delta bap because my water heater was leaking water and after being told by another plumbing company I need to replace it, the technician who came out told me that the previous information I was given was incorrect as he told me the water heater was leaking from a pipe on top of it. He fixed the pipe and told me there was no charge for the fix. I was only charged a service fee. I couldn't be happier I called them. I saved 500 dollars because I didn't have to replace a water heater that was not broken in the first place.