BAD company! My follow up to their response.
Let me preface, I thought TruGreen did bad work... at least they'll eventually fix theirs. King Green will LIE and say anything to cover themselves! I NEVER brought up sod, Tabetha! Only to say that I don't want sod! Funny how your company lies! I'd bet ALL your customer notes say something similar to mine about discussing sod. We are selling our house and would never have spent the money to sod almost an acre of land.. I told your people worse case we'd aerate/seed fescue this past Fall to get our yard ready, but your "sales" guy and twerp of a tech either lied or don't know what their doing because my yard looks worse than when we started! Here are pics from this time last year and earlier this week. My whole yard looks like this! Also, you've ruined my neighbors yard (see property markers from first pic April 2013, we had the property lines marked before starting lawn care treatment). Take some ownership and responsibility! I want this fixed or ALL my money back! All the negative comments from realtors and potential buyers are about the yard!!! My neighbor and I demand you to talk to us about our yards. These markers were up when we 1st started with you and we REPEATEDLY showed the tech the property division, according to my neighbor he did too a couple times and yet the tech still killed his grass too. His lawn company Tru Green had to come out and aerate/seed to fix what you killed. I want this fixed. I do not want to deal with Steve, Brian or Tom, they're rude!!!!