TerryLM
TRUST RATING
Member since 4/17/2014
Reviews 2
Average Rating
Helpful Votes 0

All South Restoration Inc

Posted on: 4/22/2014

Quick and friendly service

We had standing water in our basement and called AllSouth. Brandon responded and diagnosed the issue as a cracked sewage pipe. We had to call a plumber, too, but Brandon took care of extracting the water, disinfecting and drying out the crawlspace, and replacing the water barrier. We saw him several days in a row as he checked on us daily and monitored the progress of the equipment he installed. He was very knowledgeable, thorough, and personable and made the really unpleasant experience much easier to handle. We would recommend them for emergency or routine work and really appreciated their great service.

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Superior Plumbing Services

Posted on: 4/17/2014

Terrific service in a terrible situation

We found standing water in the crawlspace of our 100 year old home which a water removal company advised was from a cracked cast iron sewer pipe. As it turned out, we also had several obstructions caused by tree roots. We called Superior and Kevin Grey responded the same day. I was very stressed and unhappy, but Kevin explained everything from process to options to costs up front and there were no surprises. He replaced the damaged section of the pipe and cut the roots out of the remainder and had us able to use water within 24 hours of our initial call. He replanted what he had to move to access the pipe and put everything back as it was. He was very easy to work with, and was even good with our pets. Although we hadn't planned on the expense, the way Kevin handled everything and his skill and personality made writing the check much more palatable. We were very grateful for the excellent service and would recommend Superior for big jobs or small.

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