Sara_S
TRUST RATING
Member since 5/18/2014
Reviews 1
Average Rating
Helpful Votes 0

Direct Build Home Improvement

Posted on: 5/18/2014

Very Unprofessional!

We have done a number of home renovation projects and I have never been so compelled to warn others of a company’s practices. This company is more of a “dispatcher” sending no-named subcontractors with questionable work ethics and work quality to your home with absolutely no supervision. Ms.L, the secretary/office manager/inspector is who you will be dealing with after the initial presentations and nice drawings by Andre, the only one in the company who gives it an appearance of a professional company. If you have problem, then you are left at her mercy and she will ignore your calls and emails and acts childish and very unprofessional. The company that was sent by DirectBuild to do the work for us, did a horrible job, damaged our floors and did not clean afterword. We had to clean up and try to fix the mess they made after they left as they would not come back to finish the job. There are many decent contractors out there, stay away from this one!

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