Member since 6/29/2014
Reviews 1
Average Rating
Helpful Votes 0

Old AC broke down

Contacted Reliable Heating & Air on Tuesday morning tech came out that same evening, outside unit threw a fan blade & possibly burned out the compressor. Called Wednesday morning to set up an estimate for new system. Lee Cook came out and inspected our old system then explained what the minimum equipment that would be needed to be replaced. He explained different options from questions we had asked, then we decided on the Trane XR13 high efficiency 3 ton all aluminum coil Air conditioner and XV80% afue BTU variable speed gas furnace. Initially would not be able to install new system until Sat. Lee called that evening evening and said they had a cancellation and would be out Friday morning at 9am. Lee Bass & Brandon Qualls came out to install our new system. They had the new system installed by 5pm. We could not be happier with Lee Cook for explaining the different system combinations and the installers Lee Bass & Brandon Qualls for putting in the system checking it out and cleaning up after. Plus we get our $89.00 service call fee refunded to us. John & Sherri

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