After going thru several other companies that sent less than trustworthy technicians I contacted Metro Mechanical, Inc. Raymond Harding arrived on time, thoroughly accessed the problem and made the needed repair. He did not make me feel like he was rushing and explained what he was doing as he worked. I must say that Mr. Harding provided some of the best customer service I have received in many years. I purchased a service maintenance plan with Metro Mechanical and will recommend them highly to anyone. Thank you again Raymond Harding and Metro Mechanical, Inc for a job well done!