kweininger
TRUST RATING
Member since 7/31/2014
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Atlantis Plumbing Inc

Posted on: 7/31/2014

Great Experience!

Two days after purchasing a house, we ended up with water all over our basement floor. We called a plumber and found out that we had a blocked drain pipe caused by tree roots that had grow into our pipe. He suggested we replace the entire pipe for $4000. We passed on his suggestion and my husband rented a machine to snake the drain. That temporarily fixed the problem, but two weeks later, we once again had water all over the basement. I spoke to many different plumbing companies and finally settled on Atlantis Plumbing. They sent a plumber, Butch and his team out the same day I called to assess the problem. He put a camera down the pipe and suggested not to replace the entire pipeline, but to replace the area that had been damaged and clogged by the tree roots. Butch went over all of the possible options with us and was very thorough in his explanations. He answered all of our questions patiently and was extremely pleasant to work with. After Butch and his team assessed the problem, they came back two hours later with the tractor they needed to dig up the yard to access the pipe. They did an outstanding job, and managed to clear six feet worth of tree roots and sewage. I felt like Atlantis Plumbing was quick and easy to work with. They gave me a fair price for the work they completed, and Butch and his team were absolutely excellent to work with. I will definitely use Atlantis Plumbing again!

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