drbubba
TRUST RATING
Member since 4/16/2007
Reviews 2
Average Rating
Helpful Votes 0

Sharian Rugs Inc.

Posted on: 5/19/2010

Bad Communication Issues

I had asked them to pick up a rug for cleaning. They told me they would call the day before pickup and give me a window when they would stop by. I mentioned I worked until 3am and did not want the window any earlier than 12PM. Well the day before pickup they called and told me the window would be between 8 and 10 AM. I told the person I could not do that time period and asked for another time during the day. She told me she would check and get right back with me. She never did and by the time I called her back they were closed for the day. I called at 8am the next morning to find out what they had arranged and was told the pickup was scheduled for another day. Since I had already been waiting 2 weeks for the pickup, I decided to go with another company. I can't comment on their work but the people I spoke to regarding the change in pick up were not friendly nor helpful. My rating is only based on the conversations I had with the employees. However, I have to rate quality & service just to complete this review.

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A Barrow's Masonry Inc

Posted on: 4/30/2007

Did not show up or call for scheduled appointment

I needed a driveway replaced and part of a retaining wall repaired. I called this company twice over the course of a week. About 5 days later I got a call from an estimator and we scheduled a meeting at my house for the following Monday at 10AM. I called at 09:30 to reconfirm and only got the voice mail. I requested a return call if he would be late or had to reschedule but I never heard back. This outfit advertises as a Christian company but certainly do not act that way in dealing with potential customers.

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