Superior customer service
Even though this is a small branch inside a Kroger store, it has the best customer service that I have ever received at a Bank of America. I am not pleased with Bank of America as a whole, but if all the branches operated like this one I would never switch banks. I did not open my original account with Bank of America. My original bank kept being bought out by other banks. Bank of America just happened to be the last bank that bought out my bank. Sometimes I think you get better service with a smaller company or branch. I like the friendly, hometown feel.