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TRUST RATING
Member since 11/10/2005
Reviews 6
Average Rating
Helpful Votes 2

Trachtenberg Painting Group

Posted on: 10/18/2012

Rude, unprofessional, doesn't understand English

Wow is all I can say and not in a good way. This guy, Sal Trachtenberg, somehow got my number off of a building permit we had filed. He called our home to solicit. I called back to inform him that we are on the Federal Do Not Call List & it's illegal for him to be calling us, as he needs to check his phone numbers against the federal database prior to calling anyone. He proceeded to yell and me and tell me I was rude! Filing the complaint with the FTC now. No wonder he has such poor reviews!

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Poor follow up service = 3 in of water in basement

Had Olshan waterproof our basement in Dec 07. Had to have them come back a couple of weeks after they did the work due to it already leaking. Now 15 months later, we have 3 inches of standing water in our basement. Called on 3/28 and they have failed to return my urgent call for help. Not the kind of service you want when you pay to get your basement waterproofed. In our last house we used Trotter, made a mistake this time and used Olshan only b/c the seller of this house we bought already had a quote from them. We'll see if this post gets them to rise to action. Update -I called again on 4/2 b/c they failed to call back. Couldn't access my file. Finally did & was told I was already out of warranty. $3,645 & a basement full of water & I'm out of luck. They are going to come out & "take a look" and I'm sure try to sell me something. Not a company I'd ever want to deal with. I think this review says it all. We'll be calling Trotter like we should have done from the beginning. Don't waste your time with Olshan. Look at their other poor reviews.

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Paint Etc.

Posted on: 1/30/2008

Worst Experience w/Hardwood Floors

We had the bad experience of having Otto Fiek refinish our hardwood floors. We were referred to him through our contractor, who will NEVER use him again either. First of all, they left our house unlocked overnight after they finished the second day. Then they LOST the key to my house, so I will have to change the locks. The quality was severely lacking. We ended up with air bubbles in every room and places where the stain wasn't even. This resulted in having to MOVE OUT of our house overnight (and bear the expense of lodging, meals, vet to board the pet) while the entire house had to be emptied of furniture and they did the floors again. Whatever they did didn't do the trick and we still have air bubbles and places where the poly had large bubbles which have popped and left circles where there is no poly. Not to mention they were $800 MORE than other estimates (thought we paid more for quality - NOT!) Was supposed to call me 2 Saturdays ago to come back and fix the botched job. Have never heard from him. My contractor had to get someone else come out to fix Otto's failures. This guy was a nightmare.

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Truly Professional

They were a pleasure to deal with. Came when they said they would. We had just moved into a new house and wanted the chimney cleaned and inspected. Mr. Richardson took one look at it and said there was absolutely no need to clean it. The inspection turned up a couple of very minor issues, which he was able to fix right then and there. No waiting for parts/supplies. Cleaned up and very respectful of our home. Highly recommended.

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Downs Safe & Lock Co Inc

Posted on: 10/25/2007

Fast service

I called and they were out at my house in half an hour to make a key. Very professional, friendly service. Would use again!

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Scott Spinner Electrician

Posted on: 5/16/2007

Superior work!

Scott came the same day I called to fix a problem we had with some outlets and switches. Our house was built in 1926, so the ancient wiring sometimes is a challenge. It was no match for Scott! He was able to troubleshoot and ask me the right questions to figure out the source of the problem. His rates were very reasonable and his customer service was excellent. I won't hesitate to use him again and refer him to friends.

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