Exceeded our Expectations
We recently purchased a house and are completing several large renovations. We started with the hardwood floors, which are Brazilian Cherry. We were told by other floor refinishers that there was no way to minimize or eliminate the redness, no matter what we did to the floors. Eli thought he could just about eliminate the redness if we were willing to go with a darker stain (which was what we wanted anyway). We were unsure about how the result would turn out. So Eli took samples of Brazilian Cherry flooring that he had in his shop and tested some different stains on the wood. When he got the color I had described to him, he brought the sample back over to my house. We loved the color and asked him to refinish the whole downstairs area. The three associates who did the work were just wonderful people - very professional and really personable. They called and left me several messages over the two days, just updating me on what stage they were in and when I could walk on the floor, etc. When they finished, they explained everything about how I should care for the floors. The floors are breathtaking. Even the other contractors who have come in my house stop and look at the floors and rave about how beautiful they are. We are so greatful to Eli, Ben, Elliot, Glen and Edmundo for going above and beyond to ensure we were comfortable with the process and pleased with the results!