thedecider
TRUST RATING
Member since 12/04/2005
Reviews 19
Average Rating
Helpful Votes 3

Weed Man Lawn Care

Posted on: 1/8/2015

Knucleheads R Us

You would actually have to pay me money to use these knuckleheads. Whatever you do, do not call them for quote, they will badger you to no end, calling at 8:30 or 9 pm at night and using the stupidest excuses to call you. I had number ONE knucklehead Tony, very energetic and desperate to make his quota, don't bother with this company, they offer NOTHING more than any other company does, but you do get to deal with a boiler room call center organization who must be hiring out of work dwarfs to make these phone calls. I would imagine that this company will be out of business soon, so why bother dealing with a dwarf who is desperate to sell you lawn care ?

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J.H. Kinard, LLC

Posted on: 11/2/2014

Unprofessional & unsafe

I had a chimney topper system installed by Louis , the owner here. He installed the system buy using nails into my brick fireplace, instead of using the industry standard of stainless steel screws. By using nails, Louis now has rust running down my fireplace and the nails are deteriorating making it an unsafe situation, where gusts of wind could lift the topper system off the fireplace top and send it crashing down on top of cars and people. i contacted Louis, the owner, he came out when i wasn't here, and left a voice message , saying among other things, that he wasn't going to do anything about it, because i was out of my warranty period, but he sure would be glad to sell me a new topper system. Do what i did, fire Louis, and hire Chimney solutions, who came out and repaired louis's mess with long stainless steel screws and didn't try to upsell me anything.

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 before pictures of Louis's handwork, nails in my bricks
 photo of Louis nail he tried to use it install my chimney topper system, compared to a longer screw
 BBB letter, read it, why do business with this knucklehead ?

Jennifers Glass Works Incorporated

Posted on: 9/17/2014

door

door looks ok, they did an ok job, i may hire them again if i need another heavy duty door. You should check them out in their showroom.

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Georgia Tub & Tile

Posted on: 2/5/2012

good company to consider !

Quick response, good on the phone, seems flexible,prices seems reasonable , good guy I say use him !

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Dekalb County Water & Sewer

Posted on: 9/21/2011

Like dealing with the flintstones

We had a water pipe break on our street and it was like dealing with a company out of the stone ages. If you ever have to deal with Mike Marshall one of their street supervisors, be prepared for poor service. His guys stand around and yell at each other, it takes them forever to fix anything. We called his supervisor Tony Murray 3 times, buy he doesnt return phone calls, we suspect it may be a racial thing with him. Final word, leadership is poor, service is poor, looks like a bunch of guys working to keep their pensions to us.

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great job

Sean Banks did a great job at my house, good bye Universal ! And i didn't pay for freon ! Folks in the office were terrific to !

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YEAH! BURGER

Posted on: 12/18/2010

No Burger

Went to the new Virginia Highlands location. Not impressive. Bison burger arrived cold, the fifty/fifty of fries and onion rings, turned out to be 70/30 on the side of the fries. Onion rings were greasy and most of the coating had fallen off. Slaw was pretty good. I have lived in the highlands for 20 years now, and everyone was excited to have this place open up. Perhaps they need more time to get things going in the right direction, until then its a NO Burger and off to Flips !

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Sears Home Services

Posted on: 11/26/2010

mass confusion

I spent several thousand dollars having Sears install vinyl soffits near my roof. When part of it was falling off the side of my house, i called with my lifetime warranty certificate in front of me and was given the run around, turns out, i had to fax them my copy of the agreement because they didnt keep their copy. To repair a 3 foot section, would cost a $200 service call and be taken care of in 5 weeks. I already had an offer from another company to fix it for $75.00. Dont waste your time with Sears anymore, they are un-organized and poorly run. If you end up talking with Greg Cochran in their service department, starting drinking as soon as possible, it is the only way you will survive a conversation with this boob, he is like Sargent Schultz on Hogans Hero's, he knows NOTHING, and will do NOTHING for you. It wouldnt surprise me over the next 5 years if Sears actually goes out of business, they are terrible.

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404-Treemen

Posted on: 7/13/2010

Run, don't walk away fast !!

Al Lombardo.............Al Capone ?? Perhaps one is the same, was checking out tree services and this knucklehead left a note in my mail box wanting our business. He sent me a bogus insurance certificate , would not produce any references, and gave us a price 2/3 less than anyone else would...........wonder why ? Talked to Capone, i mean Al Lombardo on the phone, and he said don't worry about the insurance company not calling you back with the details of the insurance policy, anything happens....that would be your problem. I didn't even hire him ,before i fired him and chose Richmond Tree service...job well done, and i didn't have to deal with Mr. Slim Shady ! Don't waste your time with this knucklehead, because that is what he will do, waste your time. Choose someone else !

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Stair Solution, LLC

Posted on: 1/25/2010

If custom or a bit difficult, then no go with this

I asked them to come out to our house and provide a quote to re-do our staircase. When the visit finished they said it would be a custom job, and that he would have our 2 estimates back within the next 7 days. I called and emailed him several times, and we finally connected , with him telling me that he couldn't be sure when he was going to be able to get me the quotes we needed to move forward. I asked him if it would take 1 week....not sure, 2 weeks ? ......couldn't be sure. So let me get this right, 3 weeks just to get a estimate in our hands ? NO GO. If you have a vanilla staircase, that is easy to do, call these people, it appears that they can do that. If on the other hand, you have anything that is slightly tough or out of the ordinary, i would probably call someone else. I don't know how much more we could do here to try and work with them. We invited them to give us 2 quotes, they couldn't or wouldn't produce them, we even told them we prefer doing business with a smaller company and would wait.................but 3 weeks for a quote, and here is the kicker, he wouldn't tell me one way or another what to do, until i told him that we had other quotes....then he said you might want to go with them. I waited over a week for that answer ? Nice guy, but why aggravate yourself ?

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