We had a new 30 year roof installed by Mr. Mann's team. We were pleased with the price, but that is where our satisfaction ended.
During the job, the team trampled flower beds, broke branches off expensive ornamental trees. They left major scuff marks on the sides of our freshly painted home by tossing old shingles off the roof too close to the home. The day the job was finished, I picked up 26 roofing nails from our driveway alone. 2.5 years and 2 flat tires later, we're still finding nails in our driveway. 1 year after the roof was done, we had a heavy rain and a roof leak in our master bedroom. We immediately called Mr. Mann and were told they would come inspect and fix any leak due to workmanship. Mr. Mann came out and looked at the roof and said he would send a team out to do the repair. We never saw that team; however, we didn't seem to have a leak after that, so we thought they might have fixed it while we weren't home. 2 years after the roof (and really only the next heavy rain due to this drought) we had another leak in the same place. Again, we called Mr. Mann. We called 8 times over 2 months. We were repeatedly told that he would call us back, send someone out, etc. We stopped calling 2 months ago and finally hired someone else who fixed the problem right away. That was 2 months ago, and we have never heard from Mr. Mann at all. We had a 3 year warranty that was completely worthless.