Find a different dentist!
I went to this dentist because of my insurance, but I have had two different issues with billing where the insurance company paid them and I paid them and they either would not refund my money or wanted to charge me for what the insurance company paid. The last time I was there, the dentist was very rude to the hygenist right in front of me. When I switched to a different dentist, I asked for my records, and they gave me 1 x-ray from 3 years ago, that was it! Their customer service skills are terrible!