I have being using this animal hospital for the past 3 1/2 years. When I first moved here to Vegas, my King Charles Spaniel ended up with a really bad injury to his hip. The doctor I saw was extremely upfront and unhonest with all of my options. He spent a great deal of time discussing everything with me, and let me make my own decision with treatment. During this time, I needed to take my dog in several times after hours, and Dr. Neal would not hesitate getting up out of his bed at mid-night to meet me at the hospital. I truly appreciate his caring demeanor for my dog. I am happy to report that after surgery, my dog made a full recovery, and is doing very well. We have had other emergencies with some of our other dogs, and we have always received the same type of care. I highly reccomend this hospital. I also appreciate their hours. They are open 7 day a week, and the office hours are fantastic if you work like myself. I for one hate appointments, and I don't mind waiting. I have never waited longer than 15 minutes, and if you call ahead they will let you know how long the wait is.