Excellent communication & professional install
We got quotes from several companies (Empire being the biggest rip off) for installing hardwoods that we purchased ourselves as well as installing the floors that they rep. We really wanted a hand scrapped look & couldn't find anyone that had that in the color & 5" plank size that we wanted. We happened to get a postcard in the mail from Gemstone and decided we had nothing to lose in getting a quote despite that we didn't have a direct reference. Not only was Gemstone’s quote more than reasonable than the others but Darren looked high & low to find the exact floor we were looking for….in addition,, the installation team showed up on time, worked quickly, were extremely professional, did a bang up job AND completely cleaned up after themselves even removing the carpet & padding from what was pulled up for the hardwoods. We can't say enough good things about Darren Lacy & Gemstone’s professional quality business & crew. We will use them again & have already referred him off to family.