Wasted my time
I called for foreclosure prevention counseling and made an 8am appointment. I took off of work to stay at home on the day of the appt for the counseling session. On the day of the appt. I waited like an idiot by the phone, and no phone call. I called in, waited on hold for 10 minutes, to be told someone would probably be calling in ten minutes or so. That was at 8:30 - half an hour after the appt. The rep then said she would reschedule me for an appointment, but only after the first of the next month, putting me in another month of my mortgage.
I know these folks do good work for a lot of people, but I just do not understand how something like this can happen.