Great service with great integrity
I was very impressed with Barlett Heating & Cooling. They replaced the very specialized heat pump in my parent's townhome, as well as the plenum above it. During each service call (there was more than one because of the nature of the job and the fact that I kept calling them to do other work because their initial service was upstanding), they were very respectful of my parents' home and were as neat as they would be in their own homes. All were fit with booties and protected the floor on the route between the front door and the service destination within the townhome. And when they did forget to do one of the tasks that had been requested,, it was a non-issue: I just called them up and in a call that took just a few seconds, was told that they would send someone out the next day to finish. All of their work was neat and complete. And they communicated extremely well. They were also very considerate of my parents. And their service was at a very good cost, but I felt that we received top-of-the-line service. I will definitely use them in the future. Particularly Travis and Shannon were fantastic.