bhandy
TRUST RATING
Member since 8/26/2007
Reviews 6
Average Rating
Helpful Votes 0

K-9 Planet

Posted on: 3/13/2013

My Canine Loves K-9 Planet

I rescued a one year old whose energy level is off the charts and K-9 Planet has been a life saver. She loves going and playing with the other dogs and is happily tired when she comes home. And it's great for her socialization. I love that it's open 6 days a week, has indoor and outdoor play areas, and has a webcam so I can watch my girl run around and play. And the staff are clearly animal lovers but people service oriented as well. They recognize my car when I pull in to the lot and are already in the process of bringing my pup up front when I walk in the door. Would definitely reccommend.

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Vitality Unlimited

Posted on: 7/10/2009

Extremely Disappointed

We booked total of 9 services for spa-day. When we arrived, one of the massages that had been requested and confirmed suddenly wasn't available. The appointments were mixed up leaving me on a table on my bad back for 45 minutes waiting for next service. When the massage person finally arrived I asked if the rest of my family was finished (didn't want to leave them waiting). I was told no only to find out they were waiting in very small lobby. While waiting, my mother purchased future services. After discussing overall experience, we called to cancel the services and request refund. Owner of spa, Michele, rather than apologizing for issues we'd encountered and refunding us, instead argued about the services, made excuses for lack of service and finally told us she would take care of it next day. I asked for a call to confirm credit issued. Two days later I called her and she told me credit issued less $20 because she was charged that amount for processing the refund. Bottom line, we were charged $20 for services NEVER received. While the massage staff seemed capable enough, the overall experience was not pleasant. Despite stating on their website that "Stressed minds, bodies, and spirits are soothed, centered and nourished," we were instead left more stressed and frustrated by the lack of customer service and the overall attitude of the owner. I would not recommend this spa if you are looking for a relaxing and enjoyable experience.

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Alpharetta Animal Hospital

Posted on: 7/1/2009

Put My Dog into Acute Kidney Failure

The short story is that I took my dog in because she was losing hair on her back end. Despite telling Dr. Keller that she wasn't scratching and didn't appear to have allergies, he insisted that was the issue and told me he was going to put her on something for the allergies. He gave me Temaril-P which I thought was an antihistamine but have since learned is a steroid and didn't take her off the metacam (an NSAID prescribed and filled by Alpharetta Animal) that she had been on for 3+ years. I have since been told by several vets and vet techs that these two combined are a HUGE NO NO! And given her rapid kidney decline over the next 2-3 months were in all likelihood the cause. Needless to say I've switched vets.

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Artistic Landscapes

Posted on: 10/14/2008

Best Money I've Spent This Year

I had horrible looking juniper along a wall next to my driveway. I hired Mark to remove all of the juniper, and pick plantings to go along the wall. It has made such a huge difference to the look of my house. So much so that the neighbors lawn care people commented on what a great job was done with the landscaping. This is also the view from my home office and it's such a joy now to look out my windows. I would, and have, highly recommend Mark and Artistic Landscaping.

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Aladdin Insulation and Windows

Posted on: 7/2/2008

Excellent Customer Service

It was very clear to me in my interaction with Aladdin that in addition to doing a great job, customer service is a top priority -- something not often seen in the Atlanta service industry. Aladdin installed new equipment the day before they were to be at my house and there were problems with getting it to work correctly. I actually think Charlie felt worse about the situation than I did. As a result of the equip issues, it took a bit longer than expected to complete the job. But Charlie and the team were extremely accommodating, pleasant and easy to work with -- making it overall a very positive experience. I would absolutely recommend them.

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Contemporary Butler

Posted on: 8/26/2007

Fantastic Service

I've been using Contemporary Butler for almost 2 years and think they do a fantastic job. Lori and Carlos are professional, friendly and extremely courteous. It's always a pleasure to have them clean and I love that they are cleaning green. I know my house is clean, safe for my dogs, and it smells wonderful when they are done. I would (and have) highly recommend them.

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