Front office and dentist don't communicate!
In 2003, Dr. Whitner performed a root canal on me that ended up going wrong. I, never even having a cavity b/f, had no idea what to expect. I ended up with a severe dry socket infection. I was extremely painful that day and first thing the next morning, I called to ask for advice/pain relief. The receptionist/office manager would not answer the phone. I left a message and she never called me. When she did call me back, I was in agonizing pain and she told me that she had a stressful day, that I should have a little more understanding, and that if I was in that much pain, I could have called 911. Dr. Whitner was very apologetic finally when he called me back 4 hours after the receptionist was so rude to me and finally told me to go back to my dentist. Obviously has no spine when it comes to dealing with employees. I'm terrified of dentists now b/c of this and couple it with his cohort, Dr. John Graham, DDS in Marietta. I would recommend going elsewhere if your wallet can allow it.