Told me I needed a new AC but I didn't
Casteel came out because my A/C wasn't cooling. They claimed I had a leak in the compressor and I needed a new A/C unit. They were unequivocal about this and even suggested I buy it right then. I called another company (Eddie from Atlanta HVAC) and he found the leak in the upstairs unit, showed me the leak indicator and fixed it. I've waited through the whole summer before indicting Casteel to ensure Eddie was right and lo and behold, he was. Casteel wanted to charge me thousands for a whole new A/C and were clearly wrong (they told me new Freon would leak out in a couple of months at most).