HORRIBLE EXPERIENCE AFTER ANOTHER
You never know how good/bad a company is until an emergency arises. My upstair unit went out in May. I contacted the emergency line and was told this wasn't an emergency because I have 2 units. This is when my nightmares started w/ this company. As of right now (September) this company has caused damage to my ceiling and a mattress due to a burned drain pan which took over a week for this company to replace/install. The customer service that I have experienced is the worst ever. The only reason I am still in contact with this company is to get my ceiling/mattress replaced. I would not recommend this company to anyone that may one day experience problems with their air/heating units.