BGOMES
TRUST RATING
Member since 9/19/2007
Reviews 2
Average Rating
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Ackerman Security Systems

Posted on: 9/10/2013

No help if your home is broken into....

Warning to Ackerman customers: I have been a customer of theirs since 2007; during that time Iíve paid approximately $1900 to them (they only offered me their advertised $18.95 fee about 4 months ago). Friday, 9/6 my home was broken into. Praise God no one was home. The burglars broke in through a front window. The glass break on the window failed. Ackermanís only response was to offer to charge me (full price) for a technician to come to my house to confirm what we know Ė the equipment failed Ė and to charge me (full price) to replace the faulty device. NOTHING MORE. Ackerman only guarantees equipment THEY installed less than 12 months ago. They informed me their only service is to respond to the signal they receive Ė NOTHING MORE. And Iím sure you Ackerman customers THOUGHT you were paying for more.

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Renewal Design-Build

Posted on: 9/19/2007

my actual response to my inquiry

I sent a short inquiry which included the type of work we'd like done. I let him know that we live in south Norcross, near Decatur. I asked if his company provided free estimates. Here is his actual email: Hi Beth: Thank you for the inquiry. Unfortunately, you live outside of the area that we service. Please visit www.nariatlanta.org for a true remodeling professional that services your area. As for "free" estimates, you might consider asking why any qualified professional who values their time and expertise would be willing to give away their services. Best of luck. Peter Michelson, CEO Renewal Construction Inc. 124 S. Columbia Dr. Decatur, GA 30030 What do YOU think? "good luck!"

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