Just not that good.... (update 3-16-07)
This is an update to my poor review. I contacted Jon(owner) and he has promptly adressed my concerns. I think they are a high quality company, and I just had a bad experience. There is still some work to do, and I will update when complete, but I am currently satisified with the way they have worked with me to resolve my concerns.
It started with a high pressure sales pitch that was 30% more than what I ended up paying. I had a minor water problem in my unfinished basement I was recommended the full system. (which I think was over doing what I really needed) Outside french drain around the foundation and inside perimeter french drain that required jachhammering out the concrete in my basement and installation of a sump pump... Also their dehumidification equipment doesn't seem to really keep the humidity down as they claimed. Also, the sump pump hasn't seen a drop of moisture!
The final product!!! It still leaks. Several weeks after the work was done, I called them back out because water was leaking down my wall. The project manager was a no show the first time back, and over an hour late on the second attempt. He caulked the crack and that was it..
On the day of installation the project manager wasn't present and one of the workers became the one in charge. They routed the drain to the sump pump in their most convenient location (no, without consulting me, and now it's in the way. The drain to the outside french drain is also in the way.