photog1
TRUST RATING
Member since 10/02/2007
Reviews 6
Average Rating
Helpful Votes 1

Integrated Excellence

Posted on: 7/21/2010

Totally Irresponsible & Totally Misleading

Their rep had to check out our cellular backup device in the attic to see if they could use it. He turned around, stepped off the wood platform and fell through my ceiling. Honest mistake I guess. It could have happened to anyone. However, their company won’t be responsible to repair my ceiling. They avoid all my calls and never return them. They claim they’ve turned it over to their insurance company but funny enough, no one at the insurance company will call me either. Wouldn’t you think if you damage someone’s home, you should do the responsible thing to fix it? It’s now been four months and they still owe me $500.00 for the repair. As for their misleading statements at the Homeshow, I was told that their system would work with an iPhone app to control my house and view video feed on my phone. Couldn’t find anyone in their office who could explain how it would work. I was directed to a tech who told me I’d have some cumbersome setup that would require me to log in two different ways to get everything accomplished and they weren’t even ready to launch it yet anyway. That was the only reason I asked them to give me a quote because I thought they were on the cutting edge of technology. Boy was I wrong. I was also wrong about their integrity. They have been totally irresponsible.

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Architectural Transformations, LLC

Posted on: 7/11/2010

Better products, meticulous installation...

Dave has a better quality product than you'll find at HD, etc. and had many thoughtful suggestions to what I thought was an already excellent plan of my own. I'm thoroughly impressed with the end results. He knew just what to do and where to place the lights for best results. The installation of wires was most impressive to me as he tried to stick with the aesthetics of the house. I'm very picky when it comes to making a job look perfect in every way. He did a superb job! If you want AVERAGE, call somebody else. If you want OVER THE TOP PERFECTION, call Dave.

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Any Pest, Inc

Posted on: 7/11/2010

Very intelligent people...

I first saw Any Pest at a Home Show a couple years ago. I was so impressed with their knowledge of the industry and willingness to teach me, I knew I would call them when I was ready. When I called for a quote, Greg had the same professional attitude that I witnessed at the show previously and I was pleased to bring their people into my home. The home spraying went as planned and the technician was just as knowledgable as their sales team. I additionally opted for the preventative maintenance to rid my home of wasps and after one day, I noticed a significant decline in their presence. I like being treated with respect and these people are very patient with my questions. I signed up for the long term. These guys are great.

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Mister Sparky Electricians

Posted on: 9/23/2009

Third time around, I still like the service.

I’ve hired Mister Spark on several occasions and have always been pleased with the quality of their work and concern that everything else is in good order. I was impressed that they found a couple breakers in my panel that were not up to code and they replaced them free of charge. I’ve got a brand new home and yet it still didn’t measure up to Mister Sparky’s standard for quality work. Recently, I had my whole house outfitted with lightning arrestors and the technician had difficulty with making the connection to the phone line. After another failed attempt by another technician, they sent out the field supervisor, Gary Austin. He totally understood the problem and fixed it immediately. Next time, I’ll request him first :)

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Hilltop Pools and Spas, Inc

Posted on: 9/23/2009

Successful project in Cobb County

I, too, live in Cobb County and had many issues to get over with the county. The county had us shut down for seven weeks – long story, but it was not Hilltop’s fault at all. To the contrary, Hilltop stayed in touch with me the whole time, not leaving me in the dark. When I first met Hilltop’s people at a recent homeshow, I was left with a great impression and I knew I’d want to contact them later for a quote for a pool. I interviewed three pool contractors from the homeshow and settled on Hilltop because of their long term family history in the business. Even though I’ve had many pools in my past, I’ve never had one built specifically for me. Hilltop was there to assure me every step of the way that everything was going as planned. Because of the size of my project, it took longer than normal but everything ended up EXACTLY as I envisioned it. Even with minor differences on a couple issues, Hilltop made sure that I was satisfied with EVERY concern, WITHOUT QUESTIONING ME or arguing. I would absolutely hire them again.

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RainAway Deck Drain Systems, Inc.

Posted on: 10/2/2007

They did exactly what they said they would...

I never realized how difficult it would be to get someone to come out to give me a quote on an “under-deck” system. Out of the seven companies that I called in the Atlanta area, 4 of them never even returned my call. In fact, one of those I had called three times and still never got them to return my call. Of the three companies that actually came out to give me a quote, one guy was so unprepared, that it actually made me ashamed to be in sales. The second person was quite jovial in her sales pitch. She had a nice product and she was in the running for the job – until her follow-up call. It’s amazing how so many sales people think that all customers are ignorant and uninformed. This lady made such a botched mess of her professionalism that she not only lost my job, but the neighbor’s as well. We were both in the market for an under-deck system. The third and last appointment was Jeff from RainAway. I was excited to meet him just from his phone call because he actually stated that “he would be delighted to compete for my business.” Jeff is a first class businessman. Everything he told me turned out to be true and accurate. He described exactly how the job would be built and that is exactly what his guys did when they arrived. It turns out that RainAway’s product is a higher gauge thickness than the competitors’ panels and the modifications that they designed are quite unique for air-flow. I was impressed. He delivered what he promised. I couldn’t be happier.

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