Very impressed w/ workmanship and customer service
Jerry did a great job and provided excellent customer service. He removed 40-year-old carpet from the upstairs bedrooms, restored the hardwoods underneath, and blended them with the hardwoods in the upstairs hallway, stairs and lower floors. He always returned my calls and alerted me to problems (i.e., an upslope in the floor at the end of one of the bedrooms). He also went the extra mile by painting the risers on the stairs when I noticed some scratches (which may or may not have been his doing). Jerry showed himself to be a true craftsman and, unlike a lot of these guys, he was actually on his knees doing the work (along with his helper), not supervising. I'm a new homeowner, but I've already dealt with enough service providers to tell that Jerry's level of professionalism and customer service was exceptional. I only wish he did tile work as well, but all he does is hardwoods--and it shows.