Worst Cleaning Service We've Ever Used
This is one of the most incompetent companies I've ever done business with. I strongly encourage anyone seeking a reputable house cleaning company to look elsewhere. RMOA visited our home Fri, 4/18/12 one hour later than their scheduled time. They did call 15 minutes after my scheduled appointment to let me know they were running behind. After receiving the courtesy call, I was somewhat optimistic they would still do a great job which was not the case. I was very specific regarding the areas that needed special attention because we were having our home appraised. I purchased the 6 hr pkg which is 3 people/2hrs cleaning. I had to leave my husband with them due to their late arrival. Nicolas asked that I inspect an area he said was clean. I was baffled how many areas were not even touched. Who cleans a shower without spraying down the shower curtain? Quick highlights: No TVís were dusted, streaked and dirty hardwood floors, paint on walls ruined with oil based furniture polish, and used our supplies without permission. I tried to be fair and I called and emailed them to express my dissatisfaction. Due to character limit on this review, I canít get as in depth as I would like. Itís been 1 week and my issue is still not resolved. People are very accommodating they are trying to gain your business, but ignore and avoid your calls when there is a problem. The next call will be from my attorney.