Had to redo my own nails at home
This is the 2nd time I've had a terrible experience here. 1st time I had at least one nail tech who was good (Apple) when got a gel mani/pedi That time other nail tech, Cindy was just awful. A friend goes here (though she always makes an appt w Chi) and is happy with her nails.
This time the color they chose in gel to match the off-white polish I brought in with m to use on my toes (OPI funny bunny) did NOT MATCH. Susie roughly filed my nails shorter and square after I asked to leave them alone. Didn't polish whole nail! Lazy! I'm hairstylist therefore know how to give manicure. When they file back/forth and not side to middle it is damaging your nails. They also use acrylic nail files on natural nails which is again damaging. Beyond everything they were both rude! Whenever I would make a request they would begin talking to one another in Vietnamese. I can't imagine treating a client this way. I asked the manicurist, Susie how long she had been in the US she said 5 years. It was like that viral YouTube video called nail salon by comedianne Angela Johnston. If you have ever experienced this less than gracious behavior in a nail salon watch this for a laugh. I'm not sure why the owner doesn't expect more etiquette from her employees. Pedicure by Lisa had uneven nails, some pointed, some square, uneven polish w some very sheer some opaque, lots of polish all over cuticle, a chip since didn't boher to put cotton between toes, lots of cuticle not removed, no cuticle oil. Avoid