Helped when others would not
While other companies wouldn't even come out because the job was too small or quoted high prices for a very small job, Richard was able to provide me with outstanding service and estimate all via email (based on photos). He had a very reasonable minimum price for a small repair and worked me into his schedule within days of my inquiry. His roofer worked fast and efficiently and brought the right color shingle for replacement. He also removed a the satellite dish that wasn't part of the original scope, but he gladly did that at no additional charge.
I really appreciated Classic Roofing's willingness to help me, even though it was a small job. As a result, I will definitely call them the next time I have a problem and in a few years when I need a whole new roof.