Floors look good, didn't follow up
They re-coated our floors and it came out really well. The bedroom didn't take the re-coating too well, but he did recommend resanding instead of re-coating, so I can't blame them for that. They were supposed to come back and finish the "shoe moulding" and look at the spots that didn't take the coating, but never did, and have been very hard to pin down.
We also had our stairs done by them, and while they looked good, we decided later that we wanted more done. Again, we never could pin them down, and went with another company to redo the stairs.
Overall, the work they did was great, the floors and stairs looked worlds better when they were finished with them. However, the shoe moulding never being finished and not being responsive after we'd paid them kind of soured us on it. I would give 5 stars for the floor work and 3 stars for the interaction with them afterwards.