A Haircut Fiasco and a Harmful Color reaction
I have gone to Brett for quite a few mos., and during my first visit, I made it crystal clear that he had to be careful with the color formula due to my being allergic to some of the ingredients in some hair color products. I never had a problem until my LAST visit there, when I had both a bad color reaction and a butchered haircut. This was the 2nd successive butcher job that he did on my hair, but I wanted to give him a chance to correct his mistakes. But the final haircut and color was the last straw. The owner NEVER tried to contact me to resolve the problem. I label it as the ignorance of youth. Brett, we live in a very litigious society today, and you should be cutting lawns, not hair!