If you need an expert for your PC problem look elsewhere.
My wife had her computer go down while I was out of town, and she decided to give this company a try.
The technician there told here the PC had been struck by lightening, and it needed a new powersupply, motherboard, and that the lightening had introduced viruses.
Now any pc "expert" will realize the first two problems are plausible and the last is rediculous.
In the end the motherboard, PSU were replaced, mcafee was installed (McAfee is garbage!) and the 'visues' were removed. For a grand total of over $400.
This is not professional, this company is a predator.