I called Pop-A-Lock Atlanta as I required automobile keys duplicated. I was quoted a price to which I agreed. Within ten minutes a gentleman named Ken called and informed me he would arrive at my home at a certain time. Even with rush hour traffic, he arrived exactly on time!
Ken was polite, pleasant, courteous, well mannered, well spoken, professional, and very skilled at his craft. He was able to cut a master key for a Toyota Camry from a valet key as the original master key had been lost. Very impressive! He then duplicated and programmed a Honda Accord master key with remote, in what seemed as the blink of an eye. It was easy to see Ken valued me as a customer and placed my customer satisfaction first and foremost. The price quoted was the price charged.
Ken went above and beyond the call of duty! Customer service from Pop-A-Lock Atlanta is more than outstanding. All businesses could take a lesson from them. I could not be more pleased! Ken made my day!