Best business model
Matthew Holtcamp ran a "manual J" (calculating HVAC requirements for precise AC ton-age) and spent much time discussing the many variables associated w/ replacing my existing system with a far superior customized system. I received several estimates from competitors. Some estimates were cheaper; some higher. IMO, the most important factors in deciding upon an HVAC company is the quality of the unit, installation, and service afterwards. I found Matthew to be dependable, knowledgable, responsive, friendly, and honest. Financing available. Holtcamp's installation tech was communicative, conscientious, and knowledgable. Used drop cloths to walk through to the crawl space and vacuumed the floor when he finished. Looking forward to hot weather to try out the anticipated AC efficiency. With my older home, there were many possibilities for unforeseen problems, but Holtcamp worked them through without extra cost. Mr. Holtcamp personally inspected the completed installation and troubleshot some minor details. Ms. Holtcamp provided a thoughtful "Thank you!" goodie bag when the work was completed. I plan to contact Holtcamp first next time I have HVAC need for my residence or rentals and refer friends too.