Stay away from these guys -- it was horrible!
Update -- just a few weeks later and our doorknob has literally fallen off!
We recently commissioned Sandy Springs Locksmith our external locks.
Our need was assessed over the phone by an “expert”, but the first locks did not match and the second set did not have the functionality we requested. It took three trips to resolve. The installer was rude, argumentative and unpleasant. And we were overcharged.
The installer was late for the first appointment and a no show for the next two. In one instance we were told that our appointment had been pre-empted by another customer.
When we eventually got the locks we wanted, we were charged for two grades higher then what we got to make up for the cost of buying back the wrong locks. Basically we had to pay for their mistakes. If we refused they would not take back the incorrectly installed locks and we would end up paying twice.
No one ever apologized for the miscommunications or the problems they caused and we listened to continuous snide remarks.
We finally got locks that do meet our need, but it took three weeks, we arranged to be home to meet them on 5 separate occasions we took an hour at lunch to visit their location, I locked myself in our basement for an afternoon, we had to deal with this horribly unpleasant man, and we ended up paying for a higher quality lock then what was installed.