massive water intrusion resolved by Aquaguard!
About 2 years ago we had major rainfall in Atlanta resulting in our flooded basement. We initially used a competitor of Aquaguard's to resolve our issue. About $4,000 later, we still had a flooded basement and the competitor stated that their system was not defective so we couldn't claim anything against the warranty. Unfortunately, they did not diagnose the problem correctly so we were on our own. They made additional recommendations for us (pouring a new concrete slab on top of the old one!) which, among other things, we found out was in violation of building codes because the concrete would rise above the wood studs, plus our basement door wouldn't fit! When we finally asked Tom to come out he and his associate, Gene, spent a lot of time with us before they started the work including coming here when it was raining heavily to see the flooding in action. They correctly diagnosed our problem both inside and outside our basement and our basement has been bone-dry ever since. The customer service was excellent. All of the workers were professional, hardworking and knowledgeable. We are very happy and have recommended Aquaguard to others.