lindykae
TRUST RATING
Member since 6/07/2006
Reviews 2
Average Rating
Helpful Votes 0

good work, poor office communications

The work was excellent, the price reasonable, and the technician helpful, efficient, and clear. The only shortcoming was the communication skills of the office staff. Looking at some of the other reviews here, it seems that poor communication, not poor craftsmanship is to blame. Nothing personal! She was reasonably friendly, just unclear. The company would benefit from giving the office personnel some training in clear communication (for instance, how to explain the timing and the process).

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Irish Electric Inc.

Posted on: 6/7/2006

expert, friendly, informative

From the first phone call to the parting handshake--every interaction I had with this company was friendly, informative, and helpful. The electrical problem I thought might take days to fix and a whole wad of cash, took less than a couple hours. John even took the time to double check and fix little things along the way--reinsulating old wires, putting new, better-fitting screws into my wobbly panel, and educating me on how to safely maintain the wiring in my home. Thanks a bunch!

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