Do NOT get your car serviced here!
I was on my home from a long day of work and needed to get my car lubed. So I pulled in and was told there was would be a wait. I gave them specific instructions for two items that needed servicing and went across the screet to eat.
They called me and said the car is almost complete so I returned. I had to wait 1.5 hours for them to finish. In all it took them almost 2.5 hours to do a simple loob job. As I was driving away I noticed that neither of the two items I requested had been done.
I will never ever go back to Firestone again for any type of service.