terrible customer service
I showed up for my appointment in Fayetteville and found out Dr. Hougier did not come in that day as scheduled. I was told I could come back another day, or see a Physician's Assistant. The exam was chaotic, and I left feeling like I didn't have my questions answered. I was charged the Doctor's rate, and the office did not return my repeated calls for clarification on the billing. My insurance company could not contact them either, since the office does not answer their phone.
I feel I was overcharged, and Family Dermatology's office was dysfunctional.
I would avoid this practice in Fayetteville.