rhn
TRUST RATING
Member since 1/06/2008
Reviews 2
Average Rating
Helpful Votes 1

Should have called them first.

O'Callaghan is responsive, courteous, and competitively priced, and has an excellent service staff. Wish we had used them to install our new furnace last year. We used Estes to install our new furnace and it was a train wreck. Estes is all about the sales without the support; installation had issues, half hour waits on the phone with service, phone calls not returned. I called O'Callaghan and they were on the job pronto, and did a great job.

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Estes Heating, Air, & Plumbing

Posted on: 7/19/2010

We have a few concerns with Estes

We have a few concerns with Estes . . . Motivated sales force that disappears after the sale. They seem expensive. Experienced hour waits on phone when calling service. Missed an appointment and did not return phone calls or emails. My advice is to always talk to two companies so that you can be sure of what you are getting in specs as well as cost. Follow up: I spoke with the owner, Tommy Estes. I explained our difficulties and frustrations with Estes. Richard Nelson

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